Customer Engagement & Experience

We turn consumers into advocates and influencers.


Understanding Customers

Better marketing and creative begins with knowing what your customers value and how they want to be served. Our teams help you operationalize this knowledge through discovery, analysis and research.

  • Customer Journeys/Stories/Personas
  • Qualitative and Quantitative Research
  • Experiential Research
  • Data Segmentation
  • Analytics

Conceptualization and Planning

Our on-demand teams help you articulate your vision and advance outcomes that deliver results. We develop roadmaps to take you exactly where you want to go.

  • Situational Analysis
  • Competitive Analysis and Positioning
  • Brand Strategy, Architecture and Messaging
  • Experiential and Engagement Strategy
  • Personalization Strategy
  • Prototyping/Conceptual Design
  • Roadmap Development

Experiential Design and Development

Our teams bring your vision to life through the design and production of multi channel experiences that enable influence and advocacy.

  • Visual Design
  • Asset Design and Development
  • Product and Service Development
  • Environmental and Spatial Experience Development

Experience Enablement

Supporting deployment and enablement is critical to success. Motivation, empowerment and support will champion your efforts and support adoption. Our teams are with you all the way.

  • Change Management
  • Communication and Training Delivery
  • Knowledge Management
  • Deployment and Implementation
  • Analytics/Reporting/Dashboards
  • Organizational Reinforcement

Understanding Customers

Conceptualization and Planning

Better marketing and creative begins with knowing what your customers value and how they want to be served. Our teams help you to operationalize this knowledge through discovery, analysis and research.

Our on-demand teams help you to articulate vision and advance outcomes that deliver results through target roadmaps that take you exactly where you want to go.

  • Customer Journeys / Stories / Personas
  • Qualitative and quantitative research
  • Experiential Research
  • Data Segmentation
  • Analytics
  • Situational Analysis
  • Competitive Analysis and Positioning
  • Brand Strategy, Architecture and Messaging
  • Experiential and Engagement Strategy
  • Personalization Strategy
  • Prototyping / Conceptual Design
  • Roadmap Development

Experiential Design and Development

Experience Enablement

Our teams bring your vision to life through the design and production of multi-channel experiences that enable influence and advocacy.

Supporting the deployment and enablement is critical to success. Motivation, empowerment and support will champion your efforts and support adoption. Our teams are with you all the way.

  • Visual Design
  • Asset Design and Development
  • Product and Service Development
  • Environmental and Spatial Experience Development
  • Change Management
  • Communication and Training Delivery
  • Knowledge Management
  • Deployment and implementation
  • Analytics/Reporting/Dashboards
  • Organizational Reinforcement

Get in touch

Let us show you how VennQuelle can supercharge your team.

Call Us

1 (800) 484-0086

Locations

Cincinnati
Columbus
Indianapolis
Kansas City
Miami / Ft. Lauderdale
Nashville
New York
San Francisco
St. Louis
West Palm Beach